Our complaints process is designed to be a quick, simple and streamlined way to resolve issues early, locally and positively.
The process provides three opportunities to resolve complaints:
- Frontline Resolution (Stage 1)
- Investigation (Stage 2)
- Review (Stage 3)
We aim to resolve the vast majority of complaints at frontline resolution stage.
Please use this form to tell us about your complaint. If you are not sure about something or have difficulties filling in this form, please phone us on 0131 374 2020.
Data Protection – At Scottish Squash, we take the security and privacy of your personal data very seriously. If you would like to know more or would like to understand your data protection rights, please take a look at our Data Protection Policy and Privacy Notices.